Effective Date: 23 August 2026
At KHETRO Collective Private Limited (“KHETRO”), your privacy and trust matter to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, place an order, create an account, or communicate with us.
We may collect information necessary to provide our services, including your name, phone number, email address, billing and delivery address, order details, payment status, and information you voluntarily provide to us. We may also collect limited technical information such as IP address, browser, device, and website usage data.
We use your information to process orders, arrange delivery, process payments, provide customer support, improve our website and services, maintain security, communicate with you, and comply with applicable laws and regulations.
KHETRO respects the confidentiality of your personal information. We do not sell or rent your personal information. Information may be shared only when reasonably necessary to complete a transaction, provide our services, work with authorized service providers, or comply with applicable law.
Payments may be processed through authorized third-party payment providers. Necessary information, including your name, contact number, delivery address, and order details, may be shared with authorized delivery or logistics partners solely for fulfilling your order.
Our website may use cookies and similar technologies to improve functionality, security, performance, and user experience. You may manage or disable cookies through your browser settings; however, some website features may not function properly as a result.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no electronic system or method of transmission can be guaranteed to be completely secure.
Subject to applicable laws, you may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable. You may also choose to opt out of promotional communications from KHETRO.
KHETRO handles personal information in accordance with the prevailing laws of Nepal, including the Privacy Act, 2075, the Electronic Commerce Act, 2081, and other applicable laws and regulations.
Our website may use trusted third-party services for payment processing, delivery, hosting, security, analytics, and other business functions. Such services may process information only as necessary to provide their respective services and may be subject to their own privacy policies.
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal or regulatory requirements.
KHETRO may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws. Any updated version will be published on this page with a revised effective or updated date.
For any privacy-related questions, requests, or concerns, please contact us:
KHETRO COLLECTIVE PRIVATE LIMITED
खेत्रो कलेक्टिभ प्राइभेट लिमिटेड
प्रा. लि. दर्ता नं.: ३९३७३४/८२/८३
स्थायी लेखा नम्बर (PAN): ६२३६३०४९९
Registered Office:
बुढानीलकण्ठ नगरपालिका–१, काठमाडौं, नेपाल
📞 Phone: ०१-५९२८५६३, ९७४७८५८७१७, ९७४७८५८७१५
✉ Email: [email protected]
For privacy inquiries or requests concerning your personal information, please contact us using the details above.
At KHETRO, we believe that trust begins with transparency. We are committed to handling your information with care, responsibility, confidentiality, and respect.
KHETRO — Rooted in the Farm. Driven by Trade. Growing Together.